A little help.
A clear next step.

About pre-release testing

Rattle is in pre-release testing. It is not yet publicly available on the App Store, and this website does not offer a download or a public beta enrollment form.

If you already have a beta invitation, follow its installation instructions. For help, email support@joinrattle.com. Sign-in email delivery is still being configured separately for pre-release testing.

Help with the app

When reporting a problem, include what you were trying to do, what happened, your app version and your device model. For an account or community decision, include your username and the relevant post, group or challenge identifier.

Do not send sign-in codes, passwords or access keys. Share a screenshot or private record only when it is needed and deliberately selected. Remove personal details that do not help explain the problem.

Sign-in and local records

Rattle uses a one-time email code to sign in. Sign-in email delivery is still being configured for pre-release testing. If a code does not arrive, check your spam folder and confirm the address you entered, then email support@joinrattle.com for help. The working support inbox does not mean sign-in codes are available to every tester yet.

Your private device logbook is separate from your account. Signing in does not automatically back it up or transfer it to another device. Preserve any exports or backups you need before removing the app or changing devices.

Delete your hosted account

1. Open your profile and choose Account.
2. Choose Delete account, then request and enter a fresh email code.
3. Read the deletion details and explicitly confirm.

Successful deletion removes your hosted account, uploaded media, cloud records and owned groups with their challenges and results. Your private logbook remains on your device. If the app reports an interrupted removal, retry to finish it.

Report evidence and moderation decision records can remain under the practices described in Privacy. If you cannot access the app, email support@joinrattle.com to request help with account deletion. Include the email address associated with your account, but never a sign-in code or password.

Community and privacy concerns

Use the app’s Report controls for content concerns and Block to limit interactions with a person. Reports are saved for manual review. Submission does not mean a decision has been made, and there is no promised response time.

For a privacy question or a request to review a moderation decision, email support@joinrattle.com. See the community rules and privacy policy for details.

Rattle is not an emergency service. Contact the appropriate local emergency service for immediate danger.